Unfolding The User Experience: A Comprehensive User Experience Framework For Foldable Smartphones

Authors

  • Yankuan Liu Department of Industrial Engineering, Tsinghua University, Beijing, China
  • Lili Dong Department of Industrial Engineering, Tsinghua University, Beijing, China
  • Pei-Luen Patrick Rau Department of Industrial Engineering, Tsinghua University, Beijing, China

DOI:

https://doi.org/10.23055/ijietap.2025.32.5.10935

Keywords:

foldable smartphones, user experience, human-computer interaction, hinge

Abstract

This study presents a comprehensive framework for understanding User Experience (UX) in foldable smartphones, a rapidly emerging mobile technology category. Through product research, user studies, and expert evaluations, this research identifies three core elements: the hinge, the user, and the folding-state interface. The framework emphasizes the hinge's crucial role in maintaining screen continuity, enhancing portability, and ensuring user comfort during folding operations. Ergonomic compatibility and psychological acceptability are identified as essential user factors, while state consistency, intuitive compatibility, proper feedback, and exclusive features constitute vital interface elements. An exploratory case study examining the impact of hand size on UX revealed significant differences in pressure application and fatigue levels between users with different hand sizes, highlighting the importance of ergonomic considerations in design. This framework provides a foundation for future development in foldable smartphones, aiming to improve product attractiveness by systematically addressing specific user requirements and experiences.

Downloads

Published

2025-10-10

How to Cite

Liu, Y., Dong, L., & Rau, P.-L. P. (2025). Unfolding The User Experience: A Comprehensive User Experience Framework For Foldable Smartphones. International Journal of Industrial Engineering: Theory, Applications and Practice, 32(5). https://doi.org/10.23055/ijietap.2025.32.5.10935

Issue

Section

22nd Treennial Congress of the International Ergonomics Association