AN INTEGRATED FRAMEWORK FOR QUALITY EVALUATION OF FRUITS AND VEGETABLE STORE LOCATED IN THE SUPERMARKET UNDER UTOPIAN ENVIRONMENT

Authors

  • Susovan Jana Department of Computer Science & Engineering (IoT), Institute of Engineering & Management, Kolkata, India https://orcid.org/0000-0002-1466-5308
  • Bijan Sarkar Department of Production Engineering, Jadavpur University, Kolkata, India
  • Ranjan Parekh School of Education Technology, Jadavpur University, Kolkata, India
  • Surajit Nath Department of Basic Sciences and Humanities, Calcutta Institute of Engineering & Management, Kolkata, India

DOI:

https://doi.org/10.23055/ijietap.2023.30.1.7011

Keywords:

Quality Evaluation, Supermarket, Fuzzy AHP, Fuzzy TOPSIS, k-means clustering

Abstract

Customer satisfaction depends on the availability of different varieties of fruits and vegetables in a supermarket store as well as the quality of this supermarket store for fruits and vegetables. The store may contain different variety of fruits and vegetables in a utopian environment. Apart from this, there are several quality parameters of a fruits and vegetable store. The quality evaluation of fruits and vegetable stores located in a supermarket is a big challenge for managerial personnel. Here, a quality evaluation framework is proposed for the fruits and vegetable store. The committee of experts identifies and finalizes the quality evaluation parameters through a brainstorming session. Fuzzy AHP is used to calculate the weights of evaluation parameters. A fuzzy TOPSIS generally ranks for the alternative stores. An improved fuzzy TOPSIS, which is named fuzzy k-TOPSIS, is proposed here to evaluate the quality of fruits and vegetable stores located in a supermarket. The fuzzy k-TOPSIS will provide rank as well as classification of the alternatives. A numerical example is demonstrated for a better understanding of the proposed framework.

Published

2023-02-15

How to Cite

Jana, S., Sarkar, B., Parekh, R., & Nath, S. (2023). AN INTEGRATED FRAMEWORK FOR QUALITY EVALUATION OF FRUITS AND VEGETABLE STORE LOCATED IN THE SUPERMARKET UNDER UTOPIAN ENVIRONMENT. International Journal of Industrial Engineering: Theory, Applications and Practice, 30(1). https://doi.org/10.23055/ijietap.2023.30.1.7011

Issue

Section

Operations Research