EVALUATION OF OUT-OF-HOME LAST-MILE DELIVERY METHODS IN TERMS OF SUSTAINABILITY
DOI:
https://doi.org/10.23055/ijietap.2023.30.5.9015Keywords:
Last Mile Delivery, Sustainability, Out-of-Home, Multi-Criteria Decision Making, Hesitant Fuzzy Linguistic Term SetsAbstract
Last-mile (LM) delivery takes place in the last stage of supply chains in the city centers and directly affects the sustainability of urban areas. Besides affecting the sustainability of the urban, since managing LM delivery is the most complicated and expensive stage in supply chains, it has to be explored, and solutions should be developed in terms of sustainability. In this study, as an alternative to traditional home delivery of parcels, the evaluation of six different out-of-home delivery methods (parcel locker, pick-up point, click & collect, in-car (trunk) delivery, reception/delivery box, and pick-up/drop-off point) has been carried out. The Hesitant Fuzzy Linguistic Term Sets approach has been applied for the evaluation of alternatives with the aim of eliminating the uncertainty and hesitation in expert opinions. Considered criteria in the proposed methodology have been determined with detailed literature research and expert opinions. Click & Collect has obtained the highest value in terms of sustainability among the options analyzed in the study. Sensitivity analyzes have been conducted to assess the results' sensitivity in terms of sustainability.
Published
How to Cite
Issue
Section
License
The Author(s) must formally transfer each article's copyright before publication in the INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING. Such transfer enables the Journal to defend itself against plagiarism and other forms of copyright infringement. Your cooperation is appreciated.
You agree that the copyright of your article to be published in the INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING - THEORY, APPLICATIONS, AND PRACTICE is hereby transferred, throughout the World and for the full term and all extensions and renewals thereof, to INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING - THEORY, APPLICATIONS, AND PRACTICE.
The Author(s) reserve(s): (a) the trademark rights and patent rights, if any, and (b) the right to use all or part of the information contained in this article in future, non-commercial works of the Author's own, or, if the article is a "work-for-hire" and made within the scope of the Author's employment, the employer may use all or part of the information contained in this article for intra-company use, provided the usual acknowledgments are given regarding copyright notice and reference to the original publication.
The Author(s) warrant(s) that the article is Author's original work and has not been published before. If excerpts from copyrighted works are included, the Author will obtain written permission from the copyright owners and credit the article's sources.
The author also warrants that the article contains no libelous or unlawful statements and does not infringe on the rights of others. If the article was prepared jointly with other Author(s), the Author agrees to inform the co-Author(s) of the terms of the copyright transfer and to sign on their behalf; or in the case of a "work-for-hire," the employer or an authorized representative of the employer.
The journal does not provide the author copy of the final paper when it is published. The author(s) can make(s) a subscription to INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING - THEORY, APPLICATIONS, AND PRACTICE if they want to get the final paper that has already been published.
The journal is registered with the Library of Congress (ISSN # 1943-670X). All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the journal.
The author reserves patent and trademark rights and the right to use all or part of the information contained in the article in future non-commercial works.
